Terms and Conditions

These Terms and Conditions ("Terms") govern your use of our website and services, including browsing, purchasing, and interacting with our products. By accessing or using our site, you agree to these Terms.

1. Use of Our Site

Use our site for lawful purposes only.
Do not misrepresent your identity or payment information.
Do not attempt unauthorized access to restricted areas.
Do not distribute spam, malware, or harmful content.

2. Product Information

We strive to provide accurate descriptions, pricing, and availability. However, we reserve the right to correct errors and update product details at any time without notice.

3. Orders and Payment

All orders are subject to acceptance and availability.
Prices are listed in US Dollars and may include taxes and shipping fees.
We accept Mastercard, Visa, American Express, and PayPal as our approved payment methods.
By placing an order, you authorize us to charge your selected payment method.

4. Shipping and Delivery

Shipping times and costs vary by location and method.
We are not responsible for delays caused by carriers or customs.
Risk of loss and title pass to you upon delivery.

5. Returns and Refunds

All sales are final. We do not offer refunds or exchanges unless required by law.
In rare cases where a return is approved (e.g., defective or incorrect items), the item must be unused, in its original packaging, and accompanied by proof of purchase.
Approved refunds will be issued to the original payment method, excluding shipping fees unless the return is due to our error.
Please review our Return Policy for full details and eligibility criteria.

6. Account Registration

To place an order, you are required to create an account. Account registration enables you to track orders and view proofs when personalization is requested. You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted under your account.

We reserve the right to suspend or deactivate any account at our discretion, including but not limited to cases of suspected fraud, abuse, unauthorized use, or violation of these Terms and Conditions.

7. Intellectual Property

All content, including images, logos, and product descriptions, is the property of Wooden Depot or its licensors. You may not reproduce or use our content without written permission.

8. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid for the product in question.

9. Privacy

Your use of our site is also governed by our Privacy Policy.

10. Changes to Terms

We may update these Terms at any time. Continued use of our site after changes are posted constitutes your acceptance of the revised Terms.

11. Contact Us

If you have questions or concerns, please reach out using our online Contact Form. We’ll respond as soon as possible during business hours.

Effective Date: January 1, 2023